7 Use Cases of Insurance Chatbots for a better Customer Experience No hold music, no paperwork, just efficient and personalized service. AIMultiple informs hundreds of thousands of businesses (as per similarWeb) including 60% of Fortune 500 every month. You can see more reputable companies and media that referenced AIMultiple. Throughout his career, Cem served as a tech consultant, tech buyer and tech entrepreneur. GEICO, an auto insurance company, has built a user-friendly virtual assistant that helps the company’s prospects and customers with insurance and policy questions. But you don’t have to wait for 2030 to start using insurance chatbots for fraud prevention. Integrate your chatbot with fraud detection software, and AI will detect fraudulent activity before you spend too many resources on processing and investigating the claim. Feed customer data to your chatbot so it can display the most relevant offers to users based on their current plan, demographics, or claims history. Chatbots are often used by marketing teams to support promotional campaigns and lead generation. Insurance Chatbot Use Cases (and Why Providers Need AI Now) This chatbot is a prime example of how to efficiently guide users through the sales funnel engagingly and effectively. Our low-code tools and out-of-the-box […]